Cracow Visit Local Tours

Grosse arnaque pour notre visite, arrive sur place 15min à l avance, impossible de trouver le guide, je suis passé via un autre guide qui Les as contacté, leur reponse nous avons sonné et envoyé un message alors que cela est !!!! FAUX !!!! Ce guide nous as aussi explique que cette agence arnaque beaucoups de personnes, et toujours le même bla bla, honteux de.votre part, au totale taxi et excursion 125 euros de perdu et notre derniere journée gâchée

Very friendly and helpful. I have been on several tours with CVLT and always appreciated their organisation and guiding. I would highly recommend.

They made sure that the trip went according to the plan. Very good contact with the tour guide and the office.

The worst tour organizing wise I ever had.. we book for the auschwitz-birkenau tour originally at 11:30. We then received a message that it had to be rescheduled for 12:45. The group organizer came at 13:00 after us waiting in the sun without any warning in advance and out tickets that she later gave us write entrance 13:15 meaning that it was already arranged to be late..Moreover we had paid for free transfer between the two camps but the organizer said that we are not allowed to take the shuttle bus because we came by car even if it was cleaarly stated that it was free transfer. Given that we could not walk 30 minutes in the sun to visit the second camp we had to leave… why did we pay for that then???The good thing at least was that our guide was not part of the company organizer using a trip but worked for the auschwitz-birkenau museum so at least that part was great!!In general, awful logistics during such a warm day and we had to call three times to hear wait a bit more the organizer good come. So unprofessional!!!

BEWARE, this is a scam, don’t book with these people!! Very unprofessional. Booked a tour to auschwitz for 12pm today, got an email the night before saying the tour time has been changed to 10am. I didn’t see this email till the morning and it was too late we had already missed the bus. Tried to call them got no answer, just sent them an email asking for a refund still no answer. I also had to book with them twice when I tried the first time booking in English it put me on a French tour. Do yourself a favor and book on the actual Auschwitz website.

Super

Cancelled my trip less than 12 hours prior. Poor communication. No effort to resolve. Use Connect Cracow.

I just wanted to say how amazing that was,its my 3rd time in Cracow and i must say every time im left with a big smile on my face thanks to the professionalism and knowledge of their team.the ins and outs the hidden gems the tasty food and i managed to see some of the best places ive ever seen.an amazing experience and highly recommended by me.See you soon for 4th timeBig thank you to the whole team for making my visit so special

Obsługa w pełni profesjonalna, polecam !

The tour was ok. Please reject any offer for lunch. They charge you a lot for 2 old breads. Better bring a sandwich and eat it before the tour starts. In Zapka you can find good ones 3 times less expensive.