Aparthotel Rakowicka Residence

3,5 gwiazdki to moja ocena.+ Nowoczesny wystrój.+ Można się meldować nocą w bardzo komfortowy sposób samemu.+ Świetna lokalizacja, jeśli się jest bez samochodu.+ Czysty pokój i łazienka.+ wszystko sprawne+ Wyposażenie - jest wszystko co potrzeba.+ Cudowne śniadania!Kto lubi lustra dookoła łóżek będzie się cieszył swoim widokiem z każdej strony.- Łóżko rzecz najważniejsza ma niezdrowo zbyt miękkie materace. - Z dodatkowym materacykiem, który się zsuwa.- W łazience całą noc huczy wentylator nie idzie zasnąć. To chyba najgorsze. I trochę obniża się temperatura.

Hotel super, pokój duży komfortowy nowoczesny, wszystko jest , czysto, śniadanie dobre, super lokalizacja. Polecam 100%

Too bad experience in getting the room! I have waited at the reception for at least half an hour for the room as no one at the reception! It’s in fact not a hotel but more like an Airbnb offer! So, never think it’s a hotel! If you have booked, you have to contact them in advance! Otherwise, you would like me to wait there hopelessly for at least half an hour. Too horrible!

Would of been 5 star only problem was the drainage system could be smelt through the sink and was leaving an awful smell in the bathroom, other than that it was a really nice room the bed was super comfy and close to all local amenities

Pokój bardzo ciemny z głośnym wentylatorem chodzącym 24h, telewizja zepsuta- nie działała. W łazience nieprzyjemny zapach z kanalizacji który roznosił się na cały pokoj. W pokoju brudny dywan zalany chyba winem, brudne zasłony. Bardzo ciemne pokoje, zaś nie da się otworzyć okna bo ktoś ogląda przez cały dzień i cała noc telewizje tak głośno że tragedia. Śniadania porażka. Wchodzimy Ok 9.00, puste bemary, brak pieczywa , wędliny, stoły pełne brudnych naczyń. 2 młode dziewczyny w kuchni i zarazem jako kelnerki. Winie tylko właściciela obiektu. Na przyniesienie np jajecznicy czas oczekiwania 20-30 minut, zaś jedzenie nad brudnym dachy szklanym nie mytym chyba latami. Gdybym wiedział śniadania bym nie wziął, szkoda pieniędzy. Tutaj również się nie zatrzymam. Dla mnie strata pieniędzy, będę składał reklamacje

We had a pretty rubbish time. The room was fine. However, we had 3 rooms booked and 2 of the rooms door handles fell off and ones door wouldn't lock either.The limescale in one room was pretty terrible and we found a rouge sock in another room that didn't belong to anyone. We had a shower that kept falling down and when is was working, the whole bathroom would get a bit wet, some parts soaking.We requested 2 rooms have single beds, but we were all greeted with double beds that couldn't be separated, as well as 1 pillow each with no way to get another.The carpet is pretty threadbare and there were some weird stains on things, it didn't help that the staff were incredibly unfriendly and sometimes downright rudeIf you looking for somewhere to put your head, then this is fine, if you want somewhere to come back to, chill before going out, or hang out a bit. This isnt it. Literally go anywhere else!

The room is spacious with all the aminities that one may expect. The aparthotel is just 15 mins away from the historic town. The receptionist is ver helpful and can book your tours.

Apartment mały i mroczny, na podłodze wszędzie płytki. Brak kapci hotelowych na zimne płytki. W kuchni jest kawiarka i kawa, nie ma natomiast herbaty i cukru. Brak ścierek czy ręcznika papierowego. Pomiędzy łazienka a kuchnia pracuje non stop wentylator.

Beds were comfy, -11° when we were there and we had no heating or hot water. Had to ask for a hairdryer and toilet rolls, each time I went to reception on the first morning there there was no one there, I went down from 8-11am saw one of the restaurant workers who spoke no English and huffed and puffed when I was trying to ask for help. So rude, left the hanger on the door to ask the maid to clean the room, she left clean towels and nothing else, didn’t leave clean cups or glasses, I’ve never every had shoddy service like this before. Could also hear the footsteps from room above, woke me 5 every single morning

A nightmare!!! I do not recommend it for anything!We stayed for one night and it was the biggest nightmare of a two week holiday..First of all, it's terrible dirt! From the reception to the rooms.We were two families with teenage children, so we took Delux and Superior rooms.When we got to the room we found it completely untidy! The beds were not made, there were lots of garbage and even someones left things. The friends found the room “ready” for two, although it was booked for four. The sofa-bed was all stained.We went to the reception to explain. We wanted to cancel this reservation and did not want to stay here because we have never experienced such an unpleasant feeling of dirtiness anywhere. The compromise was not found. We had to stay.Our room had water running under the sink in the bathroom. A friends shower head was broken.. Half of the lights didn't work.. The bathroom and bedroom fans whirred loudly all night without turning off. One big nightmare!When we went to breakfast in the morning, we had to prove that we bought with breakfast included. Even though they were so desperate that we went to town for breakfast.Thank God it was only one stopover on our long journey.I suggest not to spoil your mood and skip this place.